Privacy Policy

Last Updated: January 1, 2025

Destin Weight Loss & Wellness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, communicate with us, or receive services.


1. Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Appointment and booking details

  • Medical and health-related information you voluntarily provide

  • Payment-related information (processed securely through third-party platforms)


2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide medical, aesthetic, and wellness services

  • Communicate with you regarding appointments, services, and care

  • Send appointment reminders, confirmations, and follow-ups

  • Respond to inquiries and customer service requests

  • Improve our website, services, and client experience

  • Comply with legal and regulatory requirements


3. Booking Software & Third-Party Services

We use JaneApp and other trusted third-party platforms to manage scheduling, intake forms, payments, and communications.

These platforms may collect and store information on our behalf and are required to maintain appropriate security and privacy standards. Destin Weight Loss & Wellness does not control how third-party platforms manage data beyond our contractual agreements.

We encourage you to review JaneApp’s privacy policy directly when booking online.


4. Text Messages, Calls & Electronic Communications

By providing your phone number and/or email address, you consent to receive communications from Destin Weight Loss & Wellness, which may include:

  • Appointment reminders

  • Scheduling confirmations

  • Follow-up messages

  • Service-related updates

  • Occasional promotional or informational messages

Message and data rates may apply.

You may opt out of marketing messages at any time by replying STOP to a text message or contacting us directly. Transactional and appointment-related messages may still be sent as required for care coordination.


5. HIPAA & Medical Privacy

We comply with applicable medical privacy laws, including HIPAA, where required. Any protected health information (PHI) you provide is handled with appropriate confidentiality and security measures.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed 100% secure, and we cannot ensure absolute security of transmitted data.


7. Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve functionality. You may adjust your browser settings to refuse cookies if you prefer.


8. Your Rights

You may request to:

  • Access your personal information

  • Correct or update your information

  • Request deletion of non-medical data (subject to legal requirements)

To make a request, please contact us using the information below.


9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


10. Contact Information

Destin Weight Loss & Wellness
📍 3997 Commons Drive W, Suite L
Destin, FL 32541
📞 (850) 226-0946
📧 info@destinweightlossandwellness.com